Terms and Conditions
Welcome to New Berlin Woodworks
These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.
1. General Information
New Berlin Woodworks is an online store offering handcrafted wood products. The terms outlined here apply to all users, including customers and visitors.
2. Orders and Payments
Placing an Order: When you place an order through our website, you agree that all information provided is accurate.
Payment Terms: Payments must be made at the time of purchase. We accept major credit cards and other payment methods listed at checkout.
Order Confirmation: You will receive an email confirmation upon completing an order. This does not signify acceptance of your order, which may be subject to stock availability.
3. Shipping and Delivery
Shipping Policies: We ship products domestically and internationally. Shipping times and rates are displayed at checkout.
Delivery: Delivery dates are estimates and not guaranteed. Delays may occur due to factors outside our control.
4. Returns and Refunds
Return Policy: Items may be returned within 30 days of purchase if unused and in original condition. Some items may be non-returnable; please refer to our Return Policy for details.
Refunds: Refunds will be processed within 7 business days after receiving the returned item.
5. Use of Website
User Conduct: You agree to use our website only for lawful purposes. Unauthorized use or breach of these Terms may result in account suspension.
Intellectual Property: All content on this website, including text, images, and logos, is the property of New Berlin Woodworks or used under license. Unauthorized use is prohibited.
6. Limitation of Liability
New Berlin Woodworks shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or purchased products.
7. Privacy
Please review our Privacy Policy to understand how we collect and use your personal information.
8. Modifications
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website.
9. Contact Information
For questions or concerns, please contact us at:
New Berlin Woodworks
7080 PA-304, New Berlin, PA 17855
(570) 452-7787